Terms and Conditions
Last updated: April 2026
These Terms and Conditions govern the rental of photo booth services from Captured Celebrations LLC, a California limited liability company based in La Crescenta, California. By booking our services, you ("Client") agree to these Terms in full.
1. Booking and Reservation
A booking is confirmed only when all of the following have been completed:
- A signed service agreement has been executed by both parties
- The required retainer has been received by Captured Celebrations
- Event date, time, and location have been confirmed in writing
Verbal agreements and informal communications do not constitute a confirmed booking.
2. Retainers and Payment
- Retainer: A non-refundable retainer of 50% of the total service fee is required to reserve your event date.
- Balance Due: The remaining balance is due no later than 7 calendar days prior to your event date.
- Returned Payments: Returned checks or declined payments are subject to a $35 returned payment fee.
3. Cancellation Policy
More than 30 Days Before Event
Client may cancel and receive a full refund of the retainer.
14 to 30 Days Before Event
The retainer is non-refundable. If the full balance has been paid, 50% of the total contract value will be retained.
Fewer than 14 Days Before Event
The full contract amount is non-refundable.
Rescheduling
Date changes are subject to availability. Rescheduling requests made more than 30 days before the original event date will be accommodated without a fee when possible. No rescheduling is permitted within 7 days of the event date.
4. Event Day Responsibilities
Client Responsibilities
- Provide a suitable, flat, level setup area of at least 10×10 feet free of obstructions
- Provide access to a 110V, 20-amp dedicated electrical outlet within 25 feet of the booth
- Ensure venue access for setup no less than 60 minutes prior to the booth start time
- Ensure a safe and respectful environment for Captured Celebrations staff
Overtime
Overtime is billed at $200 per 30-minute increment, payable on-site before the extension begins.
5. Equipment and Technical Issues
Captured Celebrations carries backup equipment to every event. If equipment failure results in a reduction of the contracted rental period by more than 30 minutes due to circumstances within our control, Client will receive a prorated credit or refund for the lost time.
Client and guests are responsible for any damage to equipment caused by misuse or negligence.
6. Photography and Media Rights
Captured Celebrations retains the right to use photographs and videos taken at Client events for marketing and portfolio purposes, unless Client specifically requests otherwise in writing at the time of booking.
7. Limitation of Liability
Captured Celebrations' total liability for any claim shall not exceed the total fees paid by Client for the affected event. Captured Celebrations is not liable for indirect, incidental, or consequential damages, or for events of force majeure.
8. Governing Law
These Terms are governed by the laws of the State of California. Any dispute shall be resolved first through good-faith negotiation, then through binding arbitration in Los Angeles County, California.